Frequently Asked Questions-FAQ

Q. ARE YOU A LICENCED COMPANY?

A. YES. WE ARE LICENCED BY THE PUBLIC CARRIAGE OFFICE UNDER LICENCE NUMBER: 009659

Q. ARE YOU A VAT-REGISTERED COMPANY?

A. Yes. We are VAT registered company and our VAT Registration #289 6778 15

Q. DO YOU CHARGE VAT OR DO YOU PROVIDE A VAT INVOICE ON TOP OF PRICES?

A. No. We do not charge VAT to passengers so we do not provide VAT Invoices.

Q. IS YOUR SERVICE AVAILABLE DAY AND NIGHT?

A. Yes. We operate 24 hours 7 days a week, all through the year.

Q. ARE YOUR PRICES FIXED?

A. Yes. The prices are fixed for pre-booked transfers. However, if there are any additional drop-offs, pickups or diversions there will be additional charges.

Q. WILL I INCUR ANY EXTRA CHARGES IF MY PLANE IS DELAYED OR CANCELLED BY THE AIRLINE?

A. No, as we will track your flight landing time we will be aware of any delays or cancellations and we will dispatch our driver according to the new landing time.

Q. WHAT HAPPENS IF I BOOK ONLINE?

A. We will review your request and send you an email confirming the booking with a Job number.If you are an account holder, you will have an option of the accepted journey and you can track the job by checking in your account.

Q. WE HAVE CHILDREN TRAVELLING WITH US; CAN YOU PROVIDE CHILD/INFANT SEATS?

A. Yes We can provide up to 2 Infant, Child, and Booster Seat in any MPV vehicle. Please specify your child’s age at the time of booking and enjoy the comfortable journey.(It is Legally Allowed for any age of Child to travel without any Child seat in Private Hire and Taxis in the United Kingdom on Rear Seat)

Q. CAN I SMOKE IN THE CAR?

A. No. We operate a strict no-smoking policy in all our vehicles.

Q. HOW DO I FIND MY DRIVER AT THE AIRPORT?

A. Our driver will wait in the arrival hall with your name Board at the mentioned Meeting point. You will receive a confirmation email after booking any journey with Us and Meeting Point will be specified.

Q. ARE YOU CHARGING ANYTHING EXTRA FOR CHRISTMAS?

A. An additional surcharge of 50% on the prices listed on this site will be added on the following dates: 25, 26, 31 December as well as 1 January.

Q. WILL I BE SHARING WITH ANYONE ELSE?

A. No. We do not operate a shared taxi service.

Q. WHAT DO I DO IF I CAN NOT LOCATE MY DRIVER?

A. Please call us at 020 36177825 or +44 203 6177825 and our team will help you find your driver at the terminal.

Q. IS GRATUITY INCLUDED IN THE PRICE?

A. No. It is at the passenger’s discretion and you can pay at the end of the trip.

Blogs Pages

Exploring the Convenience of London Airport Transfers

Blog about Exploring the Convenience of London Airport Transfers...

A Complete Overview of London Airport Transfers: Ensuring a Smooth Journey

Blog about A Complete Overview of London Airport Transfers: Ensuring a Smooth Journey...

Mastering the Art of London Airport Transfers: A Comprehensive Review

Blog about Mastering the Art of London Airport Transfers: A Comprehensive Review...

Decoding the Ease of London Airport Transfers: A Detailed Insight

Blog about Decoding the Ease of London Airport Transfers: A Detailed Insight...

Frequently Asked Questions

Q. Do you have any baby seats available?

Ans. Yes, we have baby or infant seats available.

Q. Did your company's vehicles appear to be clean?

Ans. Yes, our company vehicles are spotless.

Q. Is your cab on schedule?

Ans. Yes, our taxi arrives on time.

Q. Do you have any baby seats available?

Ans. Yes, we have baby or infant seats available.

Q. Did your company's vehicles appear to be clean?

Ans. Yes, our company vehicles are spotless.

Q. Do you take credit cards from American Express?

Ans. Yes, American Express credit cards are accepted.

Q. Is your cab on schedule?

Ans. Yes, our taxi arrives on time.

Our Clients Testimonials

Highly Recommended

The cab arrived on time, and the driver was friendly and professional. I would highly recommend this cab service.
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Best Cab Service

I was having difficulty finding a cab service online that could accommodate my family of six. I was a bit skeptical about having to pay in advance but I booked a trip with BAC. Our flight was almost two hours late and even though we agreed to only wait for an hour, the driver waited for us for 2 hours.
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Simply the Best

We use it and we are satisfied because it was good and simply the best.
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Reliable and Trusted

Since we were a big family, we hired two cabs. The driver picked us up from the airport and then dropped us off at our hotel. The next day he was waiting outside our hotel at our agreed time. He spent the whole day with us. We continued using his service for the rest of our time in London. He provided water and the car was always very clean.
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Reliable

On our return trip, we requested the cab to come an hour before the time we had previously agreed to due to the delays at the airport. They did it without an issue.
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Good Service

The cab service was good. The driver was courteous and drove safely. I had a pleasant journey.
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Great Experience

The cab service was punctual, the driver was polite, and the car was clean and comfortable. Overall, it was a great experience.
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Excellent Customer Service

Excellent customer service, value for money, and no task is too onerous for these guys.
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Trusted Cab Service

At promptly 7 AM they were waiting for us and brought us back to our hotel without an issue.
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Smooth Ride

The cab ride was smooth, and the driver knew the routes well. I reached my destination without any hassle.
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Professional Cab Company

Very professional, reliable, friendly, and quick to respond. A pleasure to travel with!
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